Prior to the bug, Gmail users were granted the convenient option of clearing their spam folders – embodied as an “Empty spam now” link – with just one easy-breezy click.
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Android Central reports that the trash folder is in far worse shape than the spam folder. While users can manually select individual emails in the spam folder and click delete, the unwanted items end up in the trash folder. And at the moment, there are reports that some cannot purge their trash folder at all. Don’t worry, though. You won’t be swamped with Nigerian prince emails for too long. Google is aware of the problem and engineers are working to flick off the bothersome bug. In the meantime, helpful posters on a Gmail Help thread are offering affected users with a workaround solution: “Turn phone to landscape mode and it shows up. It’s not the end of the world. It still works you just got to spin your phone a little bit,” Bill Hughes 964 wrote. Links to empty your trash and spam folders still exist for Gmail’s desktop version. So if all else fails, fire up Chrome.