The batteries being recalled are in HP, Compaq, Compaq Presario, ProBook, Envy and Pavilion notebooks. Battery packs sold on their own are also being recalled. Affected batteries are black in color and have bar codes that start with the following: 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL, 6EBVA. The Consumer Product Safety Commission advises anyone with an affected battery to remove batteries and only use their laptops on AC power. Those who need replacement batteries can call HP at 1-888-202-4320 or go to the company’s website for the recall (opens in new tab) to see if their notebook is affected. MORE: Best HP Laptops The recall affects units in the United States, Canada and Mexico. In one case, HP received a report of overheating that caused “melting and charring and causing about $1,000 in property damage.” 41,000 batteries were recalled by HP in 2016. Users who received replacements in that recall should check their new batteries, just in case.
HP Laptop Guide
Previous TipNext Tip
Best HP Laptops and ChromebooksHow HP Compares to Other Laptop BrandsHP Tech Support Rating and Report CardWhat’s in HP’s Warranty?